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Privacy Policy

 

Culgame Game Store respects your privacy rights and recognizes the importance of protecting the Personal Information (as defined below) provided by you to us. This Privacy Policy describes how we collect, store, and use the Personal Information you provide to us through our web sites and through telephone or e-mail communications you may have with us. This Privacy Policy also describes the choices available to you regarding our use of the Personal Information you provide to us, and the actions you can take to access this information and request that we correct or delete it.


Consent
By using our web sites, you acknowledge that you have read this Privacy Policy and you consent to the practices described herein with respect to our collection and use the Personal Information provided by you to us. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. We reserve the right to change this Privacy Policy in accordance with the terms herein at any time, which is why we encourage you to visit this page often, review this Privacy Policy frequently, and remain informed about any changes to it. If, after review, you still have questions about any portion of this Privacy Policy, please contact us by using the contact information provided at Contact Us page.

Information Collection and Use
Personal Information

“Personal Information” means information that can identify you as a specific individual, such as your name, address, phone number, e-mail address, or other contact information, whether at work or at home. On all of our web sites that collect Personal Information, we specifically describe what information is required in order to provide you with the product, service, or feature you have requested. We collect Personal Information when you contact us, when you register with us, when you use our products and services, when you submit an order with us, when you visit our web sites or the web sites of certain of us partners, and when you enter promotions and sweepstakes.

Registration
when you register with us on this site, you first complete the on-line registration form, which requires you to create a username and password. During registration, you are also required to provide Personal Information, which may include name, billing address, shipping address, telephone number, e-mail address, credit card number, and credit card expiration date. We use this information so that we may contact you about the services and products on the site(s) in which you have expressed interest or requested and to facilitate the completion of an order.

Promotions, Contests and Sweepstakes
From time-to-time, we may provide you the opportunity to participate in promotions, contests or sweepstakes on its web site(s). Such promotions, contests and sweepstakes will also be governed by the rules and regulations posted with such promotions, contests and sweepstakes. If you participate, you will be required to register with us, which will require you to provide certain Personal Information. Participation in these promotions, contests and sweepstakes is completely voluntary and you therefore have a choice whether or not to register and provide your Personal Information. The requested information typically includes contact information, such as name, shipping address, e-mail address, and telephone number. We will use this information to notify winners and award prizes. Additionally, during your registration process you may opt-in to receiving additional related communications from us. If you decide to opt-in, we will use the information provided to send you communications described throughout this Privacy Policy.

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and e-mail address to send the newsletters to you.
Other Information Collected
Some information may be collected automatically every time you visit our web sites, such as cookies and computer information. In addition, information may be collected from other independent, third-party sources. We also collect information about which pages you visit within this site. This site visitation data is identified only by a unique URL.

Cookies 
we use both session ID cookies and persistent cookies as part of its interaction with your browser. A cookie is an alphanumeric identifier (a file) that our web sites transfer to your computer's hard drive through a web browser to enable its systems to recognize your browser for record-keeping purposes. A session ID cookie expires when you close your browser, while a persistent cookie remains on your hard drive for an extended period of time.
We use session ID cookies to make it easier for you to navigate the our web sites. We use persistent cookies to identify and track which sections of its web site you most often visit. We also use persistent cookies in areas of its web site where you must register, and where you are able to customize the information you see, so that you don't have to enter your preferences more than once.
By configuring the options in your browser, you may control how cookies are processed by your system. However, if you decline the use of cookies you may not be able to use certain features on this site and you may be required to reenter the information required to complete an order during new or interrupted browser sessions.
Some of our business partners (e.g., advertisers) use cookies on the site. We have no access to or control over these cookies (see "Third Party Advertising" and "Third Party Cookies" below). Accordingly, this Privacy Policy covers the use of cookies by we only and do not cover the use of cookies by any advertisers.
Log Files
As is true of most web sites, we gather certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet services provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. we use this information to analyze trends, to screen for fraud, to administer our sites, to track users' movements around the web sites and to gather demographic information about the our user base as a whole.


Use of Information
Verification, Billing, and Order Status

we collect Personal Information to verify the accuracy of your name, billing address and shipping address provided, to screen for fraud, to bill you for products and services purchased and to pay you for products and services sold. we use your e-mail address (es) to contact you regarding the status of your order when necessary and to send you a Receipt Purchase/Sale Confirmation and Order Shipping Notification.

Special Offers and Updates
We may, but are not obligated, to send you strictly service-related announcements or rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an e-mail. Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.

Service-related Announcements 
We may, but are not obligated, to send you strictly service-related announcements or rare occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an e-mail.
Generally, you may not opt-out of these communications since they are not promotional in nature. If you do not wish to receive them, you may have the option to deactivate your account.

Research
We also collect information for research purposes and to provide anonymous reporting for internal and external clients. We use the information collected for its own internal marketing and demographic studies to improve customer service and product offerings.
Customer Service
We will communicate with you in response to your inquiries, to provide the products and services you request, and to manage your account. We will communicate with you by e-mail, live chat or telephone, in accordance with your wishes.

Preferences
We store information that it collects through cookies, log files, and third party sources to create a profile of your preferences, in order to improve the content of our web site for you.

Information Sharing and Disclosure
We do not sell or rent any of the information collected to third parties for any purposes, but it shares information with third parties as described below.

Service Providers
We disclose the information collected to external service providers necessary to facilitate the following outsourced operations: address verification, credit card processing, fraud screening and order shipping.


Compliance with Legal Authorities
As required by law, and to enforce customers' or our legal rights, and to comply with local, state, federal and international law, we may disclose information to law enforcement agencies.

Choice and Opt-Out
If you no longer wish to receive our promotional communications, you may "opt-out" of receiving them by following the instructions included in each communication or by e-mailing us at .

Links to Other Web Sites
There are several places throughout our web sites that may link you to other web sites that do not operate under this Privacy Policy. When you click through to these web sites, this Privacy Policy no longer applies. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your Personal Information.

Storage and Security of Personal Information Storage
We store the information it collects on computers located in a controlled, secure facility protected from physical or electronic unauthorized access, use, or disclosure.

Storage and Security of Personal Information Storage
We protect the privacy and integrity of the information it collects by employing appropriate administrative protocols, technical safeguards, and physical security controls designed to limit access, detect and prevent the unauthorized access, improper disclosure, alteration, or destruction of the information under its control.
Although we follow the procedures set forth above to protect the Personal Information submitted to us, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Thus, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about our security on the its web sites, please feel free to send us an e-mail at
Internet Fraud
We have a ZERO TOLERANCE policy for Internet fraud or any attempt to access or acquire customer or other information on its web sites via illegal or surreptitious means. We work with local, national, and international fraud investigation agencies and employs a variety of electronic and other means to discourage, detect, and intercept fraudulent activities. We aggressively prosecute, to the fullest extent of the law, those perpetrators apprehended conducting fraudulent activities on its web site.
Agencies with which we cooperate are: state and local police authorities, the United States Federal Bureau of Investigation, US and International Customs Agencies, and Interpol.

International Transfer
Personal Information collected by us may be stored and processed in the United States or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using our web sites, you consent to any such transfer of Personal Information outside of your country.